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Means or methods of written communication

Answer Text:
Written Communication

This involves transmission of messages through writing.
Means/Methods of written communication.
(i)Letters
There are two categories of letters;
a)Formal letters
a) Informal letters
a)Formal letters; These include business letters and
official letters. Business letters are written to pass messages and information from businessmen to customers and vice versa e.g. letters of inquiry and acknowledgement notes
b) Informal Letters; These are letters between friends and relatives They are also known as Personal letters
ii) Telegrams
-This is a means of communication provided by the post office. The sender obtains the telegram form from the post office and fills the message on it in capital letters and hand it over to the post office employees at the counter.
iii) Telex
This is a means of communication used to send short or detailed messages
quickly by use of a teleprinter.
iv)Facsimile (Fax)
-This involves transmission of information through a fax machine. Both the sender and the receiver must have a fax machine. These machines are connected using telephone lines
v)Memorandum (Memo)
-This is printed information for internal messages within
an orgaanisation. It is normally used to pass information between departments or offices in an organization.
vi) Notice
This is a written communication used to inform a group or the public about past current or future events.
viii) Reports
-These are statements/ records of findings
,recommendations and conclusion of an investigation/research.
viii) Circulars
-These are many copies of a single letter addressed to very many people when the message intended for each is the same.
ix) Agenda
-This is an outline of the items to be discussed in a meeting.
ix) Minutes
These are records of the proceedings of a meeting.