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What is horizontal communication?

Answer Text:
ii) Horizontal communication (lateral communication)
This is communication between people of the same level (rank) in the same organization e.g. departmental heads in an organization may communicate to achieve the following:
-Co-ordination and harmonization of different activities.
-To create teamwork within the department.
-To exchange ideas in order to develop human resources.
-To reduce goal blindness among different departments.
-To create a sense of belonging among department heads thus
acting as a motivating factor.
iii) Diagonal communication
-This is communication between people of different levels in different departments or different organizations e.g. an accounts clerk may communicate with a sales manager of the same organization or of different organizations.
Diagonal communication enhances team work.