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Lines of communication

Answer Text:
Lines of communication
Communication can be classified according to either the levels of the communicating parties or according to the nature of the message.
a) According to levels-This can either be:
-Vertical
-Horizontal
-Diagonal
b) According to nature of message This can either be;
i) Formal communication
ii) Informal communication
Formal communication
-This is the passing of messages or information using the approved and recognized way in an organization such as official
meetings, memos and letters. This means that messages are passed to the right people following the right channels and in the right form.
-Formal communication is also known as official communication as it is the passing of information meant for office purposes.
Formal systems of communication are
consciously and deliberately established.
Informal communication
-This is communication without following either the right channels or in the right form i.e. takes place when information is passed unofficially.
-It is usually used when passing information between friends and relatives hence it lacks the formality.
Informal communication may also take the form of gossips