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 Form 1 Business Studies online lessons on the office

General duties of an office receptionist.

 (3m 30s)
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Answer Text:
Support/Subordinate staff.
-Refer to office staffs who work under supervisors
-Members of support staff include:
a)Receptionist
b)Secreataries
c)Clerks
d)Messengers
Receptionist:
General duties of an office receptionist.
-Receive messages on behalf of the other staff.
-Receiving visitors at the office reception
-Keeping visitors records, that is, the names,identification number, reason for visit etc
-Making visitors comfortable waiting to be attended.
-Receiving mails and parcels on behalf ot the firm
-Making appointments for her or his boss
-Supervising office messengers and porters


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