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Trends in Banking

Answer Text:
Trends in Banking:
These are the positive changes that have taken place in the banking sector to improve their service deliveries to their customers. They include;
1. The use of Automatic Teller Machines (ATMs), which has made it possible for the customers to access their money any time of the day. The ATM cards that are used for withdrawals
from the ATM machines can also be used as a debit card to make purchases.
2. Networking all their branches, which has enabled the customers to carry out their transactions in any of the branch.
3. E-Banking, which is the banking through the internet. This has made it possible for the customers to transact their financial businesses on-line.
4.Mobile Banking services (M-Banking), which allows the customers to carry out their financial transactions over their mobile phones.
5. Introduction of agency banking, which has made them to make their services to be more accessible to even areas where they may have not put up a banking hall.
6. Offering varieties of products which includes easier credit facilities to their customers to attract more customers.