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Read the dialogue below then answer the questions that follow.
Ms. Simiyu: Good morning Kantai, why are you waiting outside?
Kantai: Good morning Madam. I was waiting to speak to you.
Ms. Simiyu: What is the problem this time? Are the boys in your class fighting again?
Kantai: There is no problem, Madam. My class sent me to ask you to allow them to attend the entertainment session tomorrow.
Ms. Simiyu: You already know the answer to this, Kantai. Your class had their turn last weekend.
Kantai: It is true Madam, we had our turn last weekend. But Madam, the video showing this weekend is based on one of our literature set texts. Here is the notice Madam.
Ms. Simiyu: Let me see it.
Kantai: Here, Madam.Also Madam, we have come up with questions which we will answer and discuss in groups after watching the video.
Ms Simiyu: Where are the questions?
Kantai : Here they are Madam.

Answer Text:
(i) What marks politeness in this negotiation?
The teacher greets the student at the start of the dialogue to create rapport the student returns the greeting.
The student addresses the teacher with respect throughout ‘Madam’ The teacher respects turn taking rules.
(ii) What part in this negotiation Shows that Kantai had prepared his case well?
He brought the notice of the meeting as proof that there will be a video.
He brought proof of his class’s preparation.
He had reasons why watching the video was important to them
(iii) What in Ms. Simiyu’s behavior encourages Kantai to continue with the negotiation?
She shows interest in the evidence Kantai has brought. She listens to him.
Courteously/politely responds to what Kantai says.
Let’s Kantai express himself